Contact Our Research Team

We are a real US-based team and we read every message. Questions, corrections, country suggestions, and partnership inquiries are all welcome. Most replies go out within 2-3 US business days.

Last Updated: February 1, 2026

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What Happens After You Submit

Every message arrives in a shared inbox that our editorial team reviews on US business days. You can expect:

Reporting an Inaccuracy — Please Do This

Reader corrections are one of the most valuable feedback channels we have. Visa rules change throughout the year, and although our team conducts a systematic annual review every January, a sharp-eyed reader who has just been through a process is often the first to spot a stale entry. We'd much rather hear from you and update a page than leave a wrong rule live for weeks.

The most useful inaccuracy reports include:

Confirmed corrections are credited in a "Contributor note" on the updated page (we never publish your name without permission). We don't pay for tips, but we genuinely appreciate them, and the public credit travels with the page across our annual reviews.

Frequently Asked Questions About Contacting Us

Can you help me apply for a visa?

No. VisaRequirementMap is a reference publication, not a visa agency. We do not file applications, pay fees on your behalf, or act as an intermediary with embassies. For application assistance, contact the embassy of your destination country directly or a licensed immigration attorney. Beware of "visa services" that charge inflated fees for forms you can fill out yourself on the official portal — this is one of the most common travel scams.

Can you check my visa application before I submit it?

No. Reviewing application documents is professional immigration work and we are not licensed for it. We cannot tell you whether your bank statements look strong enough, whether your invitation letter is properly formatted, or whether your travel history will trigger a red flag. A licensed immigration attorney or consultant in your country can. Many offer a flat-fee document review at a fraction of the cost of a full representation engagement.

I was denied entry at the border — can VisaRequirementMap help?

We are deeply sorry that happened. Border refusals are stressful, expensive, and often hard to reverse. Unfortunately, we cannot intervene with foreign border officials. Your best next steps are usually: contact your country's embassy in the destination for consular support, request the written reason for refusal in writing, and consult an immigration attorney who handles entry-refusal appeals for that country before traveling again. Some refusals are administrative and easy to resolve; others place a long-term record on the destination's system.

How do I subscribe to your annual update email?

The subscription box is at the bottom of our homepage. We send exactly one email per year — when our annual January review is published. No promotions, no offers, no third-party messages. Unsubscribe at any time.

Do you accept guest posts or content partnerships?

We do not accept paid guest posts, link-exchange schemes, or sponsored content that is presented as editorial. Our editorial standards (described in detail on our about page) do not allow it. We are open to genuine research partnerships, data-sharing arrangements with embassies or industry bodies, and press inquiries about our methodology. Use the "Partnership Inquiry" or "Press / Media" subject on the form above.

Why don't you publish a phone number?

We are a small editorial team and most useful conversations about visa data happen in writing — with page URLs, source links, and screenshots that are easy to forward and reference. Email gives both sides a record and helps us respond accurately. If a phone conversation is essential, mention it in your first message and we can arrange a call.

Looking for Something Specific?

Last reviewed: February 1, 2026.

Before You Contact Us: A Mini-FAQ

Many questions we receive have answers already on the site. Please check whether your question is answered here before filling out the form:

Can you tell me whether I need a visa for a specific country?
Yes — use the Visa Checker tool, or navigate directly to the passport page for your nationality or the destination page for the country you're visiting. The answer is there. If it's not, or if the result seems wrong, contact us and we'll investigate.

I traveled to a country last month and the entry rules were different from what your site says.
Entry requirements change, sometimes without broad public announcement. If you experienced something different, tell us: your nationality, the date of travel, the port of entry, and what you were told or charged. This helps us update the record and helps future travelers.

Can you help me apply for a visa?
We're an information resource, not a visa service. We don't offer visa applications, fee payments, or application assistance. For help with an actual visa application, contact the destination country's embassy or a licensed immigration consultant.

I found an error in your site.
Use the contact form, describe the page URL, the specific error, and the primary source you believe is correct (official government URL if you have it). We verify all correction claims before updating. We appreciate these reports — they make the site more accurate for everyone.

Can I advertise on or sponsor the site?
Occasionally, yes. For commercial enquiries, use the contact form with "Commercial" in the subject and a brief description. We respond to all commercial enquiries but don't accommodate all of them.

My question is not answered above.
Use the form on this page. We aim to respond within 3 business days. For urgent travel questions (traveling in the next 48 hours), note your travel date in the message so we prioritize accordingly.

What We Can and Cannot Research on Your Behalf

We receive many requests that are variations on "I have a complicated situation — can you look into it for me?" Here's an honest accounting of where we can add value and where we can't.

We can research: General entry requirements for a nationality–destination pair. Whether a country offers visa-on-arrival, e-Visa, or visa-free access for a specific passport. The standard permitted-stay duration and maximum stay for a given status. The general documentary requirements for a tourist visit. The fee structure for standard visa categories. Changes to entry rules that have occurred since our last verification date. We can also tell you when a rule is genuinely ambiguous in the primary sources, or when two official sources appear to contradict each other — which is more useful than false certainty.

We cannot research: Your specific personal eligibility for a visa, including whether a prior refusal, criminal record, or immigration violation affects your application. The current processing time at a specific embassy or consulate (these fluctuate and we're not in a position to call consulates on your behalf). Whether your specific travel situation (a business meeting that blurs into "work," a cargo that might require customs declaration) requires a different visa category from the tourist standard. Whether a specific accommodation, bank statement, or letter of invitation is sufficient for a specific officer's review. Legal or immigration advice of any kind. These questions require a licensed immigration attorney or a direct conversation with the relevant embassy.

The line between general information and specific advice is one we're careful about, because crossing it poorly serves neither you nor us. A well-informed question to the embassy — based on general information you found here — will get you a more useful answer than asking us to ask the embassy on your behalf.

Data and Privacy in Your Contact Submission

When you submit the contact form, your name, email address, and message text are transmitted to our contact management system. We use this information only to respond to your query and, if relevant, to investigate and correct the information issue you've described. We don't add you to a mailing list without explicit opt-in, we don't share your contact details with third parties, and we retain the data only as long as necessary to resolve the query. Our full privacy policy is available at visarequirementmap.com/privacy-policy/ and describes all data handling in detail. If you'd prefer not to use the form, you may email us directly at the address on the About page — the same privacy terms apply to direct email contact.

How We Use Reader Feedback to Improve the Site

Every meaningful contact form submission we receive becomes part of an improvement cycle that eventually benefits future readers. This section explains that cycle, because readers who understand it are more likely to send the specific information that helps the most.

Accuracy corrections are the highest-priority category. When a reader tells us that a requirement they published is wrong — verified against their own recent experience at a real border crossing — that triggers our fastest update cycle. We verify against the primary official source (always), and if the official source confirms the reader's experience, we update within 48 hours. The reader's report often surfaces a change that the official source has acknowledged (in an updated page, a press release, or a notice) but that we haven't checked since our last verification date. This is the most common scenario: the official source is correct and current, but our last check was before the change. Reader reports compress the lag.

Missing-scenario reports are the second-highest-priority category. Readers sometimes discover that a situation their trip involves isn't addressed on our pages at all: a dual-nationality traveler using a specific passport combination, a family entering with an adopted child and specific documentation requirements, a traveler arriving at a land crossing that has different rules from the airport we documented. These gaps are real, and reader reports are the most efficient way for us to identify them, because we can't anticipate every edge case from behind a desk. When a reader describes a gap, we research and add coverage, with a note that the information was added in response to reader experience.

Dated information flags are the third-priority category. Readers sometimes note that information on our site feels old even if they don't have direct contradicting experience — for example, a reader who has been following Saudi Arabia's tourism policy evolution notes that a section we wrote in 2023 doesn't reflect the 2025 expansion of the e-Visa program. This kind of engaged reader feedback, even without first-hand experience, prompts us to move that page into our review queue ahead of schedule. We look at whether the reader's sense of staleness is supported by official source updates, and if so, we update.

What doesn't generate much useful improvement: requests for us to tell readers whether a specific visa application will succeed (we can't predict individual decisions); requests for us to recommend immigration attorneys or visa agents (we don't make referrals); and questions asking us to interpret a specific officer's comment or behavior at a border (we can only document written rules, not individual discretionary decisions). For these, the most useful path is a conversation with a licensed immigration consultant who can review your specific documents and circumstances.

If you're reading this before deciding whether to contact us: your experience and observation matters, even if you're not sure it rises to the level of a "correction." If something seemed different from what our site said, or if you noticed a gap in our coverage, that's exactly the kind of feedback that improves the site for future travelers. Use the form; we read everything.

Response Times and What to Expect After Submitting

We aim to respond to all contact form submissions within 3 business days. In practice, straightforward accuracy corrections (where we can check a primary source and confirm or update within minutes) typically receive a response faster than this. Complex research requests or commercial enquiries may take longer, especially if they require pulling a specific country's policy history or consulting multiple official sources in different languages. We don't use an automated initial reply that promises a specific timeline and then goes silent; we prefer to send a substantive response when we have something useful to say.

For submissions reporting an urgent travel situation (you're departing in less than 72 hours and need a clarification), please note the departure date explicitly in your message. We do prioritize time-sensitive queries when we see them. That said, we're an information resource, not an on-call service; if your travel is imminent and the stakes are high, we'd encourage you to simultaneously contact the destination country's embassy or consulate directly and not wait solely on our response. We'll respond regardless, but official confirmation from the source is always the safer path for last-minute questions.